Previously Featured Partners
The Spa at the Old Mill
Lose yourself in relaxation, instill peace and harmony, while restoring vitality and well being.
Christina McDougall, Spa Director
9 Old Mill Road, Etobicoke, Ontario
What is your beauty business story?
20 years ago the spa was built as an amenity to the Inn/hotel and banquets at the time. There were no spas in the Etobicoke area. Our neighborhood (the Kingsway) immediately embraced us and we soon became more of a day spa then resort spa and from there, we building a loyal and regular clientele. In 2003, during Sars, the hotel and many downtown spas were suffering from low occupancy, not us! We hit record numbers and achieved our first expansion and again in 2008 at which point we doubled in size to 3000sq ft. We are proud to be part of this wonderful neighborhood and also welcome our out of town clients.
What makes your business stand apart from others?
Our location! We are snuggled in the Humber Valley surrounded by nature. You can often look out our treatment windows and see a baby deer or chipmunk looking in. Yet, we are only minutes from the downtown core and of course our outstanding level of service. Our therapists are among the best in the city!
What has been your biggest success to date?
Easy, my team. The business is only as good as the staff that work for it and I have one of the best in the city!
What has been your biggest challenge?
Staffing… from the stand point of shortage of workers. The pandemic has pushed a lot of people out of the service industry into other sectors.
If you could go back to the beginning knowing what you know now, what would you have done differently?
Nothing. Life is too short to have regrets and I am proud of the road I have travelled. It’s made me the person I am today.
What is your best advise for someone who wants to start their own beauty business/get into the beauty industry?
Don’t be afraid to make mistakes. The mistakes are how you learn. Regret nothing and don’t be afraid!
What Beautymark brands do you carry?
Everything! COOLA, BIOEFFECT, intraceuticals and 111SKIN.
Out of those brands, what product can’t you live without?
Vitamin C Brightening Booster (111SKIN). This product has improved the tone and firmness of my skin. I CAN’T LIVE WITHOUT IT!!!
How has Beautymark helped your business to grow?
As a small business, the Beautymark team provides resources invaluable to us. The outstanding training, amazing customer service and marketing is a blessing.